Acumen Medical Staffing has been awarded the distinguished gold seal for quality under the Joint Commission’s Healthcare Staffing Services Certification Program.

As Such…..

Acumen Medical Staffing recognizes our employees’ right to make a complaint without retaliation. Acumen Medical Staffing encourages all employees and clients to contact our executives directly with any complaints or problems that you may have regarding safety and the quality of care we provide,so that we may properly address any such issue and correct it. In any case where you feel we have not given an issue the attention it deserves, or you feel there are ethical or clinical issues that are questionable in regards to our organization, or any other Joint Commission accredited health care organization, the Joint Commission would like to know about it.

You may submit a complaint to the Joint Commission’s Office of Quality Monitoring online or by mail, fax or email.The contact information to make a complaint is as follows…..

 

Office of Quality Monitoring

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, IL 60181

Phone: 800-994-6610

 

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays.

Fax: 630-792-5636

E-mail: complaint@jointcommission.org

 

Click on this link to be taken directly to the Joint Commission complaint page:

http://www.jointcommission.org/GeneralPublic/Complaint/